Mission Statement

To improve the health and wellbeing of the people and community we serve through the provision of nursing and social services.

What We Do

The Department offers a wide variety of services that address both Public Health and Social Service needs. Services can be accessed at Village Hall and the Community Connections Center. Bilingual English/ Spanish speaking staff are available at both locations.

Public Health Nursing services include:

  • Office visits for consultations and education
  • Screening clinics
  • Community health education and prevention programs
  • Community outreach nursing
  • Medical lending closet assistance

Social Services are provided by department social workers.  Services fall under the following programs:

  • Emergency Assistance Program
  • Benefits Assistance
  • General Social Services
  • Police Social Services
  • Senior Services
  • Social Service Group programs

Senior recreation activities and programs are provided by the department throughout the week in the Farley Community Room. Services fall under the following:

  • Health and Wellness Activities
  • Social and Recreational Programs
  • Informational and Educational Programs

For a full list and descriptions of available programs and activities, please visit the Senior Activities page.

Additional languages spoken by staff are German and Serbian.

Service Guide

Want all this information in one place? Download the Department's Service Guide in English and Spanish. 

Exciting Changes Ahead...

This year the Human Services Department completed a Needs Assessment and Transit Study to ensure we are meeting the needs of the community and to propose potential improvements. View the Needs Assessment results here. Based on the Needs Assessment results a new building was purchased to expand the Community Connections Center. Learn more here.

Transit Study

The Village partnered with Civiltech Engineering, Inc. to conduct a comprehensive assessment of village-wide transportation options. View the Transit Study results here.

Human ServicesFor more information, please call (847)870-5680.

Community Connections Center - Human Services Department Satellite Location

  • 1711 W. Algonquin Road
  • Mount Prospect, IL 60056
  • (847)506-4930  (Phone)
  • (847)357-1045 (Fax)
  • Director:  Julie Kane
  • Deputy Director:  Esther Salutillo

Aging in Community

Click here to see the progress of our Aging in Community Workgroups


Learn about local community resources for older adults and their loved ones as they navigate the aging process. 

Home Modification Resource Fair (11/08/23)

Home for Life Advantage, Inc., certified aging in place specialist (CAPS), presents the top 10 home modifications you can put in place today to maintain your independence and age in place freely, comfortably, and safely for life. Presented as part of the Village of Mount Prospect's Aging in Community Initiative. Video credits: Mount Prospect Public Library

Aging in Community Resident Workshop (12/1/21)

The Aging in Community resident workshop invited older adults to share their experience of aging in Mount Prospect and to provide ideas to make the Village a more age-friendly community.  The workshop was part of the “Aging in a Changing Region” (AiaCR) program, run by the Metropolitan Mayors Caucus, the Chicago Metropolitan Agency for Planning (CMAP) and Planning/Aging, and funded by a grant from the RRF Foundation for Aging.

Aging in Community Stakeholder Workshop (9/29/21)

The Aging in Community stakeholder workshop invited community partners, service providers and government entities to share their strengths and weaknesses in serving older adults and to identify strategies that will support aging in community. The workshop was part of the “Aging in a Changing Region” (AiaCR) program, run by the Metropolitan Mayors Caucus, the Chicago Metropolitan Agency for Planning (CMAP) and Planning/Aging, and funded by a grant from the RRF Foundation for Aging.

The Village of Mount Prospect launched the Aging in Community Initiative in 2019. The mission of the initiative is to strengthen community infrastructure and systems that enhance the lives of older adults. The Village convened a Task Force composed of community partners and residents with expertise and interest in age-friendly policy and programming to develop a three-year Action Plan. The Action Plan lays out concrete goals and objectives that will enhance age-friendly features of the community and advance Mount Prospect as an accessible, inclusive community where older adults thrive and have the tools to navigate the aging process. 

priority areas and goalsFor More Information:

Email: agingincommunity@mountprospect.org

Mission, Vision, and Values of the Initiative
Documents & Surveys

Village Takes Steps Towards Age-Friendly Designation

2019-20212022-2025

The Human Services Department has been working on this important initiative in collaboration with other community partners. The Age-Friendly Task Force led the assessment and planning phases of the Action Plan from 2021 through 2022.

  • Human ServicesStaff Members
    • Julie Kane - Director of Human Services
    • Ginny Thomas - Senior Services Social Worker
    • Nicole Cooper- Ffrench - Public Health Nurse
    • Mark Rysavy - Deputy Director of Building & Inspection Services
    • Antonia Lalagos - Development Planner
  • Task Force Members     
    • Bruce Barry - River Trails Park District
    • Crissy Castillo - Kenneth Young Center-Older Adult Services
    • Beth Corrigan-Buchen - Mount Prospect Public Library
    • Amy Gall - Connections to Care
    • Yihyun Kim - Hanul Family Alliance
    • Kathleen Meersman Murphy - Law Office of Kathleen Meersman Murphy, LLC
    • Jeanette Palmer - Right at Home
    • Irma Rodriguez - Mount Prospect resident
    • Rafi Sahakian - Coldwell Banker Realty
    • Walter Szymczak – Mount Prospect resident
    • Pastor Christie Webb - St. Mark Lutheran Church

Who to contact for questions: agingincommunity@mountprospect.org

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  • AARP Acceptance Letter
  • Mount Prospect Aging in Community Survey Report
  • Mount Prospect Aging in Community Action Plan
  • Elevating Aging-in-Community in Mount Prospect - A Strategic Guide
  • Mount Prospect Transit Study Results