Americans with Disabilities Notice
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the Village of Mount Prospect does not discriminate against individuals with disabilities on the basis of their disability in its programs, services, or activities.
The Village does not discriminate on the basis of disability in its hiring or employment practices and complies with all federal and state laws.
For issues regarding access to attend and participate in a Village-sponsored event, program or meeting, please contact the Village’s ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the Village of Mount Prospect to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.
ADA Coordinator Contact Information
Village Manager’s Office
847-392-6000
50 S. Emerson Street
Mount Prospect, IL 60056
Website & Digital Accessibility Statement
The Village of Mount Prospect is dedicated to making its online services accessible to everyone. The Village works to maintain a website that follows the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and supports commonly used commercial screen-reading technologies. Website features and content are designed to help individuals with visual, hearing, mobility, cognitive, and other disabilities access and use online services as effectively as individuals without disabilities.
The Village continues to take steps toward compliance with the Americans with Disabilities Act (ADA) and applicable Illinois accessibility requirements. As part of this ongoing effort, the website is routinely reviewed and scanned for potential accessibility barriers. When issues are identified, the Village works to address and correct them in a timely manner.
Some portions of this website may direct users to third-party websites or include documents supplied by outside organizations. The Village does not control the accessibility of third-party content and cannot guarantee that such materials meet accessibility standards. However, if you encounter difficulty accessing information on the Village website or materials provided through it, the Village is available to assist with obtaining or understanding the information.
If you require an accommodation or other assistance to access information or services on the Village website, please contact the ADA Coordinator. The Village will make reasonable efforts to provide the assistance or accommodation needed.
Employment
The Village of Mount Prospect does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. If you need any special assistance or accommodations for employment practices, please contact the ADA Coordinator and the Village will make every reasonable effort to respond and provide the assistance you need.
Grievance Procedure
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Village of Mount Prospect. The Village of Mount Prospect's Employee Handbook governs employment-related complaints of disability discrimination.
Complaint Format
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
Submission
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to the ADA Coordinator.
Resolution Process
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Village of Mount Prospect and offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Village Manager or his/her designee.
Within 15 calendar days after receipt of the appeal, the Village Manager or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Village Manager or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by the ADA Coordinator or his/her designee, appeals to the Village Manager or his/her designee, and responses from these two offices will be retained by the Village of Mount Prospect for at least three years.