COVID-19 Information

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To help prevent further spread of the coronavirus (COVID-19), Village Hall (50 S. Emerson St), Public Works (1700 W. Central Rd), the Community Connections Center (1711 W. Algonquin Rd) and the Fire Department Headquarters (111 E. Rand Road) are closed to the public through May 29th.

Staff is working and able to help! Contact 847-392-6000 for assistance.

[Updated 5/26/2020]

Village Utility Bills

Residents may be interested in the Village's relief efforts, such as payment extensions, which are related to the COVID-19's societal impact. 

In an attempt to assist residents during the COVID-19 pandemic, the Village  extended the due dates for both the March 15 and the April 15 bills to May 20. Have a question about your utility bill? Find an answer here.

Vehicle Stickers  

The deadline to purchase Vehicle Stickers has been extended. In-person vehicle sticker purchases are NOT available Village Hall. Please utilize the pay by mail or online services to receive your vehicle sticker. 

Public Guidelines and Restrictions

As stated in various press releases, the Village encourages all residents and business owners to understand and follow, to the best of their ability, CDC guidelines and stay-at-home emergency orders in place by the State of Illinois with regard to the COVID-19 pandemic. The Village is continually monitoring actions made at the County, State and Federal level and will update this page as response efforts change over time.

Public Testing Sites

The State of Illinois has the most comprehensive list and interactive map of COVID-19 testing sites; however, it is not a comprehensive list as locations are continuously being added, and some locations have asked not to be named. Click here to view the testing site web page

According to IDPH, anyone with COVID-19-like illness or symptoms can get a test, even without a doctor’s order. As testing capacity expands, testing is now available for people who:

  • Have COVID-19 symptoms (cough, shortness of breath and fever) OR
  • Have a risk factor, such as
    • Contact with someone confirmed to have COVID-19
    • A compromised immune system or a serious chronic medical condition 


    Testing is also available for those with or without symptoms who:

  • Work in a health care facility
  • Work in correctional facilities, such as jails or prisons
  • Serve as first responders, such as paramedics, emergency medical technicians,
    law enforcement officers or firefighters
  • Support critical infrastructure, such as workers in grocery stores, pharmacies, restaurants, gas stations, public utilities, factories, childcare and sanitation

Mask Requirement as Stated in the  State of IL Executive Order: Effective May 1, 2020

Proper Mask Wearing

Per the language in the State Executive Order, the CDC now recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain in order to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. 

Any individual who is over age two and able to medically tolerate a face-covering (a mask or cloth face-covering) shall be required to cover their nose and mouth with a face-covering when in a public place and unable to maintain a six-foot social distance. Face-coverings are required in public indoor spaces such as stores.

Learn how to property wear a mask or make your own face covering.

Note that the Executive Order also states: 

  • Essential businesses shall, to the greatest extent possible, provide face coverings to all employees who are not able to maintain a minimum six-foot social distance at all times;
  • Business occupancy is capped at 50% of store capacity, or, alternatively, at the occupancy limits based on store square footage set by the DCEO;
  • Stores must set up store aisles to be one-way where practicable to maximize spacing between customers and identify the one-way aisles with conspicuous signage and/or floor markings;
  • Businesses must communicate with customers through in-store signage, and public service announcements and advertisements, about the social distancing requirements;
  • Stores should discontinue use of reusable bags;
  • Households must limit the number of family members who enter the store to the minimum necessary.
  • The Village will start to allow "drive-in" religious services provided that attendees remain in their cars and social distancing /mask measures are followed for those hosting services. 

There are other business-specific requirements related to non-essential stores and manufacturers. View the MPEI page for business-specific restrictions. 

Stay at Home Order Still in Effect through May 29, 2020

Even with the mask order in place, the Executive Order still contains the following restrictions: 

  • All individuals currently living within the State of Illinois are ordered to stay at home or at their place of residence except to perform essential activities:
    • Those related to health and safety (emergency services, visiting a health professional)
    • To obtain necessary services and supplies, or deliver these to others (groceries, food, household products, work from home supplies, and those to maintain essential operation of residences).
    •  For outdoor activities which comply with social distancing requirements, (running/walking, biking, hiking, fishing/boating with no more than 2 people, golf where social distancing protocols contained in the DCEO are followed). Playgrounds will remain closed.
    • To perform work providing essential products and services at Essential Businesses or Operations.
    • To take care of others.

Resident Resources

Protect Yourself and Others from COVID-19.  Learn best practices from the CDC: Flyer from the Centers for Disease Control (CDC)Keep a clean home with this guide to home-proofing for illnesses such as coronavirus.

Guide for Consumers Struggling to Repay their Debts During the COVID-19 Pandemic

Flyer from the State of Illinois Department of Financial & Professional Regulation Residents and business owners should be aware of the resources designed to help them manage financial difficulties caused by the COVID-19 pandemic. The options available depend on the type of debt you have and who your lender is. This flyer is a summary of some of the major relief options for mortgages, student loans, and other types of debt that might be available to you and places that you can go for help. Detailed information on a wide variety of relief options is also available on the IDFPR website.

Township Resources

Wheeling Township COVID-19 Information Page | Food Pantry, Senior Transportation, Bill Payment resources.

Elk Grove Township COVID -19 Information Page | Financial and Employment Support Services, Food Pantry, Senior Transportation, Assessors Office information.

Other Companies

Illinois American WaterNicorGas and ComEd have announced programs which include temporary suspension of shut-offs and related financial relief.

Business Resources

The State of Illinois has released guidelines for all business as we prepare to move into Phase 3. Refer to the Illinois Department of Commerce and Economic Opportunity (DCEO) website for information on each specific business type. 

All businesses have been impacted by State Executive orders to a certain extent, and there are a variety of resources designed to help assist. The Village's MPEI page has  re-opening guidelines by business type, local regulations, and financial resource. You may also refer to the State of Illinois  FAQs on their coronavirus website.

How to Help Others

Interested in donating to COVID-19 relief efforts? Click here to learn How to Help.

Press Releases Regarding COVID-19

Village of Mount Prospect, May 27, 2020 |  Village Working with Businesses to Move to Phase 3 of Restore Illinois

Village of Mount Prospect, May 6, 2020 | Village Announces Event Cancellations

Northwest Central Dispatch, April 23, 2020 | NWCDS Seeks COVID-19 Information from the Cook County Department of Public Health 

Village of Mount Prospect, March 31, 2020 | Coronavirus Update 3/31/2020 

Village of Mount Prospect, March 20, 2020 | Coronavirus Update 3/20/2020 

Village of Mount Prospect, March 18, 2020 | Coronavirus Update 3/18/2020  

Village of Mount Prospect, March 17, 2020 | Coronavirus Update 3/17/2020

Village of Mount Prospect, March 14, 2020 | Coronavirus Update 3/14/2020

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Useful Links

Centers for Disease Control (CDC)
Coronavirus.Illinois.Gov - COVID-19 Resource Page
Illinois Department of Public Health (IDPH)
Cook County Department of Public Health
IL Department of Commerce and Economic Opportunity

Recent Village News Posts


More News

Village Board Action Related to COVID-19

May 5, 2020 | Emergency Declaration No. 2020-2Staff memo and Ordinance No. 6516

March 17, 2020 | Emergency Declaration No. 2020-1Staff memo and Ordinance No. 6509

Note that Village Board meetings are still occurring, but in a video conference format.  While the meeting will look and feel a bit different, our commitment to providing transparent and open meetings remains.  We invite you to join us via live stream or view the meeting on Comcast or WOW cable Channel 17.   If you wish to comment on an agenda item or have a question(s), please submit an online public comment form at least one hour prior to the start of the meeting. 

Receive News Via Email 

The Village also shares COVID-19 updates via email. Sign up for email subscriptions to receive news to your inbox.

Follow Us on Social Media

The Village posts regularly on Facebook and Twitter

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