Step 1 - Survey

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investigatorThe first, and perhaps most important, step in the Mount Prospect Cross Connection Control Program is a survey designed to identify how each customer uses water. How customers use water can be a strong indicator of the potential for contaminating drinking water during a backflow incident.

As part of this effort, representatives from the Public Works Department visit each commercial and/or industrial water user and ask the owner of the premises or the operator of the business to provide answers to a series of water-use questions.

The answers to these questions help Village staff to determine whether cross connections, or the potential for cross connections, exist on the premises. These questions can be viewed on our Cross Connection Survey Form.

Questions or concerns about the survey process should be directed to the Superintendent of Water/Sewer.

The next step is Analysis of collected survey information.