COVID-19 Updates:

The Village of Mount Prospect is operating under emergency protocols dealing with the COVID-19 virus. Village Hall, Public Works, Fire Headquarters and the Community Connections Center are all closed to the public through May 29. For the latest information go to the COVID-19 page or read the latest information in the News section.

The Human Services Department accepts donations during Village Hall business hours, Monday through Friday from 8:30 a.m. to 5 p.m. Simply bring donations to the Village Hall, 50 S. Emerson St., 2nd Floor. If assistance is needed with unloading items, please contact 847/870-5680.


Mount Prospect residents experiencing a financial hardship may apply for emergency financial assistance. The Human Services' staff can assist residents with such needs as rental assistance (when a five-day notice has been issued), residential utility service (once a resident has received a "disconnection" notice), and emergency medication needs. A financial assessment with a department social worker or counselor is required. To schedule an appointment for an assessment, please contact 847/870-5680.

The Emergency Financial Assistance program is funded through generous donations from individuals, local civic organizations, businesses and churches. This program is NOT funded through taxpayer dollars.

The Department serves as a Salvation Army Service Extension Unit and receives Salvation Army funds which are also used to assist Mount Prospect residents experiencing a financial emergency.

In addition, a portion of the emergency funds are also directed towards the Summer Family Swimming Pool Pass Program. As part of the Department's mission to improve community wellness, this program provides recreational opportunities for families who may otherwise not be able to participate in such opportunities. The Department has developed cooperative agreements with the Mount Prospect and River Trails Park Districts. A portion is paid by the resident, Village and Park District. Residents must complete a financial assessment and meet eligibility guidelines in order to qualify for a summer pool pass.