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Dealing with Door-to-Door Solicitors

Post Date:04/06/2026 2:38 PM
  • Don’t Open the Door Right Away
    • Use a peephole, camera, or window to see who’s there.
    • Speak through a closed door if you're unsure.
  • Ask for Identification
    • Legitimate solicitors should carry a photo ID and proof of business or legal credentials.
    • If they can't produce it, do not engage.
    • It is okay to call 9-1-1 to help confirm if solicitors are legitimate.
  • Know When to Say No
    • You are not obligated to answer questions, take brochures, or invite them in.
    • A polite but firm, "No, thank you," is sufficient. Close the door if they persist.
    • Display a “No Soliciting” sign near your door or mailbox. In Mount Prospect, solicitors are obligated to honor this sticker. If a solicitor disregards the sticker, call 9-1-1 to report it. Free “No Soliciting” stickers are available at Village Hall, 50 S. Emerson St., at the Finance Department front counter, in the Human Services Department on the second floor, and in the Village Manager’s office on the third floor
  • Never Let a Stranger Into Your Home
    • No matter how polite or convincing someone seems, do not let them in unless you've arranged the visit in advance and verified their credentials.
  • Use Technology for Extra Security
    • Install a video doorbell or motion-sensing camera for visibility and recordings.
    • Keep exterior lights on at night to deter unwanted visitors.
When something seems suspicious, call 9-1-1, and Police Officers will attempt to verify.
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