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How many carts am I
allowed to have?
Each single family
property will be allowed to have a one (1) refuse cart and
one (1) cart for recycling.
How big are the carts?
The carts come in three
different sizes:
35, 65, and 95 gallon.
(click on the size to see specific dimensions)
What do
I do with my old recycling bins?
You will be allowed to
keep your old recycling bins for personal use. If you wish to get
rid of the recycling bin, place the bin at the curb on your scheduled
collection day and ARC will remove the bins. (Note: the bins CAN NOT be used for curbside recycling. If you place the bin at the
curb it will be collected with the refuse even if you are using it for
recycling.)
How can I dispose of
my old garbage cans?
Place your garbage cans
at the curb on your scheduled collection day and ARC will remove the
cans.
Will my collection day change?
No, the collection
schedule will remain the same.
What happens if my cart is
damaged?
If your cart is damaged
you need to contact Public Works (847-870-5640) for a replacement.
If the cart is damaged from normal wear and tear ARC will replace the
cart at no extra charge.
Is there a charge for
exchanging or replacing a cart?
There is no charge for
exchanging or replacing a cart.
Will the garbage hauler pickup garbage that is not placed in the cart?
No, all garbage must
be placed in the cart. ARC will not pick up any garbage that
is outside of the cart. If you have garbage that will not fit
in the cart you need to call ARC for a special pick up or hold onto
the garbage and place it in the cart for collection the following
week.
Will recycling decrease with the increased refuse capacity?
No, the Village
anticipates an increase in recycling with the greater recycling
capacity. The efforts of the Village to increase recycling has
resulted in the Village having one of the highest recycling rates in the
Northwest suburbs. The only way to increase the recycling rate is
to increase recycling capacity.
Will we
receive a direct bill for garbage service?
Yes, beginning in July of
2006 all residential properties receiving curbside collection will
receive a bill for a portion of the cost of solid waste services
(follow this link for more information).
If I pay $75 in a direct charge will my taxes be reduced by $75?
No, less then 15% of the tax bill levied by the
Village (Village portion only) is designated for solid waste. The
portion of the property tax levy allocated for the solid waste
program was reduced to account for the amount to be paid by the
resident (direct bill). However, the overall Village levy increased
approximately 7% in 2005 (payable in 2006). The increase would have
been greater had not the solid waste levy been reduced.
How much will I
be charged for garbage service?
The annual fee will be
$75.
How do I select which carts
I want?
The standard delivery
will be a 95 gallon for refuse and a 65 gallon for recycling. If
you do not want the standard size an informational flyer will be
sent that will ask you to select which size carts you want.
How do I pickup my new carts?
Your carts will be
delivered to your home fully assembled. The anticipated date
delivery is to start is May 1. The delivery of all carts will take
approximately six weeks. You should begin using the carts as soon
as they are delivered.
What if I want to exchange
sizes?
If you determine that
your carts are not meeting your needs you will be allowed to exchange
the cart for a different size at no additional cost. Please
contact Public Works (847-870-5640) to arrange for an exchange of
carts.
Should I mark
my cart with my name and address?
Do not mark your carts for identification
purposes. The cart will be delivered with a serial number stamped
on the side. Please use this number to identify your cart.
You are responsible for keeping track of your carts' serial number,
Public Works and ARC will not be maintaining a list of serial numbers.
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